Wireless Adapter Firmware
- Make sure your phone is connecting to the Wi-Fi name “smartBox_XXXX” in the process of upgrading.
- It takes 3-4mins to upgrade the firmware. The orange/green light is flashing until the upgrade is successful
- Do not power off the CarPlay wireless Adapter during the upgrade.
- If the Carless Adapter is working normally, DO NOT upgrade.
Shipping & Returns
Free shipping order over $79.99.
Please note that these are just estimates and the actual shipping fee and delivery time may vary depending on the weight and destination of your order.
We have a 30-day return policy, which means you have 30 days after receiving your item to request a return.
To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.
To start a return, you can contact us at admin@hieha.com.
If your return is accepted, we’ll send you a return shipping label, as well as instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted.
You can always contact us for any return question at admin@hieha.com.
