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FAQs

Is this battery compatible with both HIEHA SU8 1.0 and SU8 2.0?

This battery fits exclusively for HIEHA SU8 2.0 e-bikes and doesn't work with SU8 1.0.If you have any doubts about your bike model before ordering, please email support@hieha.com for assistance.


Please note we cannot take responsibility for purchases made due to incorrect model selection without prior consultation.

Is this a universal e-bike battery?

No. This battery is not universal. It is designed for HIEHA SU8 2.0 models only.

When will my pre-order ship?

Estimated shipping starts around June 10, 2026. Orders will ship in the order they are placed once inventory arrives.

Can I cancel my pre-order before it ships?

Yes. You can contact support@hieha.com before shipment to request cancellation.

Does the battery come with a charger?

No. Charger is not included. Please use the original HIEHA SU8 2.0 charger.

Where do you ship this battery?

This battery currently ships only to the contiguous United States due to lithium battery shipping requirements.

Real Riders. Real Adventures.

More Power for Every Ride

Ready for Outdoor Routes

Smooth, Stable, and Fun

A Stronger Everyday E-Bike

Why HIEHA

Create high-performance, environmentally friendly electric vehicles, give users who love off-road and adventure the experience of free travel, and promote the development of sustainable travel.

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